Guiding Eyes for the Blind is known for embracing every person connected with the school as a family member and for the collective spirit of its staff. We offer challenging and fulfilling career paths for those who are passionate about our work and mission. We offer a comprehensive benefits package and a dog-friendly work environment.

Organization Overview:

Guiding Eyes for the Blind provides guide dogs to people with vision loss.  We are passionate about connecting exceptional dogs with individuals for greater independence. Guiding Eyes for the Blind is dedicated to creating and supporting life-changing connections between people and dogs.

At our facilities in Yorktown Heights, NY, and Patterson, NY, we breed, raise, and train exceptional dogs. Then we connect them to people who are seeking increased freedom and independence, so that together, they can experience all kinds of life adventures.

AVAILABLE POSITION(S)

Title:                Salesforce Database Administrator
Location:       
    Yorktown Heights, New York
Reports To:       Director of Information Technology

Position Overview

This IT professional will work with the Applications Manager, project team members and internal & external stakeholders to gather and document business requirements, design, program, and deploy business applications in Salesforce.  This is a cross functional, hands-on role acting as part of a small IT team within Guiding Eyes for the Blind with no direct reports.  The candidate must be able to work both independently and with Salesforce Implementation partners on multiple projects producing deliverables within agreed upon timelines exceeding stakeholders’ stated requirements.

Position Essential Functions

  • Develop an understanding of key Guiding Eyes business processes while developing relationships with stakeholders that foster confidence and effective communications and gain commitment for shared projects.
  • Develop, configure, and implement new Salesforce functionality as well as changes, customizations, and integration with other systems to meet changing business needs.
  • Support the production Salesforce environment.  This includes:
  • Ensuring production issues are identified, tracked, communicated, and resolved in a timely manner.
    • Understanding and supporting security role maintenance, namely role hierarchy, security profiles and access rights.
    • Creating and managing complex workflow rules, data validation, and system triggers.
    • Evaluating AppExchange tools for feasibility and impact to the business.
    • Leveraging standard Salesforce functionality and processing tools as much as possible and using custom programming only when needed.
  • Document business and technical specifications/documentation as needed.
  • Support unit testing and integration testing during implementation.
  • Prepare materials to train end users to effectively use newly implemented Salesforce functionality.
  • Manage data, including mapping and integrating data from existing applications, cleansing data, handling data exceptions, proactively identifying and correcting data gaps and issues and loading to or extracting data from the Salesforce database as needed.
  • Monitor and troubleshoot daily, weekly, and monthly data imports and exports to various Direct Marketing vendors.

Qualifications

  • Experience working with business applications, project support and data analysis.
  • Must have excellent written, oral, and interpersonal communication skills.
  • Experience with Salesforce applications, Process builder, flows, Salesforce administration, Conga, Cloudingo, Access, Apex, VisualForce or other supported languages.
  • Must maintain a thorough and up to date knowledge of Salesforce standard functionality as the technology subject matter expert regarding best practices for Salesforce. Knowledge of Salesforce NPSP a plus.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Access), MS 365, and Visio.
  • Knowledge of process and project management practices and tools.
  • Bachelor’s Degree in IT or equivalent work experience.
  • Salesforce Administrator certification completed, or in-progress preferred.
  • Available to work a flexible schedule including some evenings and weekends.
  • Must be comfortable around large, active dogs.

 

Comprehensive benefits package including healthcare (Med/Den/Vis) and 403(b) plan

EQUAL OPPORTUNITY EMPLOYER M/F, D/V
Must be authorized to work in the United States.

Please submit your cover letter and resume to Deidre Hannigan, HR Generalist, dhannigan@guidingeyes.org.

Title:                IT Help Desk Specialist
Location:       
    Yorktown Heights, New York
Reports To:       Director of Information Technology

Position Overview

This is an entry level position. Experience is preferred but willing to train the right candidate. The IT Specialist will assist with the day-to-day maintenance and operations of Windows endpoints and servers, peripherals, and office equipment. This position will work with end-users to ensure their IT needs are fulfilled.

The position will be based out of our Yorktown campus with travel to our Patterson campus as required. Monday-Friday with hours 9am – 5pm; nights and weekends as needed

Key Responsibilities

  • Troubleshooting and maintenance of PCs, mobile devices, printers, scanners, peripherals, and corresponding equipment for local and remote users
  • Ensure that all endpoints are current with the latest software updates
  • PC builds, installation, and repair
  • Support Microsoft Windows and Office 365 apps.
  • Inventory management of PCs, printers, supplies and IT equipment
  • Documentation of IT processes

Qualifications

  • Exceptional customer service skills with demonstrated ability to work directly with non-technical users in getting their problems resolved quickly and completely
  • Must be physically able to lift and carry computer equipment of up to 30 pounds
  • Extensive knowledge of all Microsoft operating systems
  • General understanding of the principals and concepts of computer networking
  • Must be available for occasional evening and weekend work in response to the needs of the systems being supported
  • Must be comfortable around large, active dogs
  • Dependable and reliable
  • People-oriented – enjoys interacting with people and working together towards a solution

 

Please submit your cover letter and resume to Deidre Hannigan, HR Generalist, dhannigan@guidingeyes.org.

Position:           Director of Training (DOT)
Location:          Yorktown Heights, NY

Position Overview

The Director of Training (“DOT”) reports to the President & CEO and is responsible for managing all guide dog Training Programs. The role is the key subject matter expert serving on a Senior Management team of six responsible for overseeing the provision of guide dogs to people with vision loss.  The DOT will work alongside the Senior Management Team to develop and implement a strategic plan for sustainable organizational growth.

The DOT is responsible for an operating budget of $7.8M and a team of 50 Guide Dog Mobility Instructors and staff.

The DOT also serves as a high-level partner and collaborator across the organization, working with the veterinary, breeding and puppy raising teams, in addition to providing leadership and day-to-day management of the training and canine development functions.

The DOT is responsible for meeting or exceeding the standards of Guide Dog Team Instruction and Follow-Up services.   As such, The DOT is responsible for overseeing that instruction provided to people who are blind is individualized and meets the International Guide Dog Federation standards to achieve safe and effective guide dog mobility.  The DOT will be responsible for working with management to execute a well thought out plan for all programs, including on campus instruction, training in a person’s home area, specialized training for people with a disability in addition to blindness, and a running guide dog program.  The individual has a key role in executing the organization’s strategic plan and operating budget.

The ideal candidate will have demonstrated experience overseeing programs designated for assisting people with disabilities as well as experience with animal training techniques with an emphasis on positive reinforcement.  Experience leading change to adapt programs to support the changing needs of individuals with disabilities preferred.

The position requires excellent communication skills and will be expected to represent Guiding Eyes in the alumni, volunteer and donor communities.  The DOT participates and presents at national and international conferences and in the media from time to time.

Qualifications

Qualified candidates should have all or most of the following:

  1. Minimum of 10 – 15 years of related experience managing programs in the not-for-profit field.
  2. Bachelor’s or master’s degree in animal sciences/behavior and/or degree in a field related to education or rehabilitation of individuals with disabilities required.
  3. Demonstrated experience successfully developing and implementing project plans to achieve a measurable organizational goal, including accountability for developing and managing an operating budget of at least $5M in a not-for-profit or other social enterprise.
  4. Success in leading a team of educators or trainers a plus and demonstrated ability to build comradery and employee engagement a must.
  5. Demonstrated commitment to diversity and inclusion.
  6. Proven ability to effectively manage cross-functional relationships at all levels.
  7. Must love dogs and be a person who enjoys interacting with others.
  8. Must be able to walk a minimum of 3 miles (5K) per day.

 

Please submit your cover letter of interest and resume to Janine Petroro, Director of Human Resources, jpetroro@guidingeyes.org.

Title:   Data Analyst – Breeding and Genetics
Location:   Patterson, NY
Reports To:  Genetic Data Analyst

Key Responsibilities

  • Production and monthly inventory reporting, notification, and communication of needed shifts in production based on targets
  • Update and create reports produced from existing and new queries, reports formatted with summary, graphs, charts
  • Dataset creation for researchers and internal
  • Survey data collection, follow-up, and incorporation of data
  • Data integrity audits and follow-up
  • Verify scripts run on the server and also that additional data transfers and updates are completed as scheduled
  • Catalogue all procedure changes that may influence data collection, integrity, environmental influence of traits measured
  • Oversee routine calculation of EBV’s including running EBV scripts, reviewing results for data anomalies
  • Support investigation of new health and behavior issues, identify tend shifts
  • Basic data analyses – correlation regression, probability
  • Other duties as assigned 

Qualifications

Required

  • Undergraduate degree with course work in statistics
  • Experience in data collection, integrity, analysis, interpretation, and presentation
  • Working knowledge of basic statistics, SQL, R statistical package or alt (SPSS, etc.), Microsoft Excel and Access
  • Accurate, detail oriented, organized, ability to prioritize, reliable, high initiative
  • Strong written and oral communications skills
  • Ability to team across organizational boundaries with puppy program, veterinary services, marketing, and training

Preferred

  • Knowledge of genetic principles, especially population genetics

 

Comprehensive benefits package including healthcare (Med/Den/Vis) and 403(b) plan

EQUAL OPPORTUNITY EMPLOYER M/F, D/V
Must be authorized to work in the United States.

Please submit your cover letter and resume to Deidre Hannigan, HR Generalist, dhannigan@guidingeyes.org.

Title:         Training School Kennel Technician
Location:        Yorktown, NY
Reports To:    Training School Kennel Manager

Position Overview

The Training School Kennel Technician performs all daily kennel cleaning and maintenance duties according to established guidelines, provides a high level of animal husbandry care to all dogs; participates in canine enrichment programs; communicates effectively with volunteers, co-workers, and the general public.

This position is full time, with varying days/schedule week to week. Nights/weekends/holidays as needed – flexibility is a must!

Key Responsibilities

  • Clean and maintain equipment, kennel facilities and assigned grounds according to established protocols.
  • Provide a high level of care to all dogs including but not limited to bathing, feeding, check-over’s, ear cleaning, and medicating according to established policies and procedures.
  • Assist Veterinary department staff on a variety of tasks. Maintain ears and weights as assigned.
  • Time management of workload through the use of (white board, calendar, what’s happening). Demonstrate initiative to accomplish assigned tasks and meet Kennel needs as a team player.
  • Maintain accurate and timely records utilizing point of entry system.
  • Learn how to effectively handle and manage dogs. Monitor and control dogs in community run.
  • Work with Kennel volunteers providing support, guidance, and recognition. Conduct tours and provide assistance during graduations. Interact with the general public in a professional and courteous manner.

Qualifications

  • Physically able to lift and control 65–75-pound dogs and withstand up to two hours of repetitive bending, stooping, kneeling, and squatting on concrete surface
  • Some personal, volunteer, or professional experience in handling and/or training dogs preferred
  • Must be able to work daily with bleach and other cleaning agents
  • Must be able to regularly lift and carry portable dog crates and dog pens weighing up to 30 pounds
  • Basic computer skills required
  • College Degree and/or dog handling experience. Minimum of 3 years of dog training experience preferred
  • Well organized, team player
  • Must be available to work evenings, weekends and holidays as assigned
  • Valid NYS driver’s license

Comprehensive benefits package including healthcare (Med/Den/Vis) and 403(b) plan

EQUAL OPPORTUNITY EMPLOYER M/F, D/V
Must be authorized to work in the United States.

Please submit your cover letter and resume to Deidre Hannigan, HR Generalist, dhannigan@guidingeyes.org.

Title:                  Special Gifts Support Specialist
Location:           611 Granite Springs Road, Yorktown Heights, New York
Reports To:       Special Gifts Officer – Rebekah Cross

Position Overview

Guiding Eyes is seeking a highly organized, flexible individual who loves dogs, helping people and building relationships to join the team. This position provides full-time support to the Special Gifts Officer to maximize productivity. The Support Specialist will be responsible for managing and completing administrative tasks and projects in Special Gifts including preparing reports, entering data, and maintaining ongoing Special Gifts files, working with the Development Team on shared responsibilities, and assisting the Special Gifts Officer in creating outgoing correspondence, coordinating donor visits, and welcoming guests. Occasional evening and weekend work and travel is also required. The ideal candidate for this position is a detail oriented, self-starter who can work well in a fast-paced environment.

The position is based out of our Yorktown campus and will alternate between reporting into the office and working remotely.

Key Responsibilities

  • Administrative Tasks: Prepare and process acknowledgement letters, income transfers, mail, coding, and gift entry into database; invoice and check requests and entry; assist in monthly reconciliation; answer and manage donor calls; etc.
  • Outgoing Correspondence: Develop draft letters, emails, and other correspondence; edit and format (including light design work), letters, proposals, and other documents; photo projects and basic video editing; prepare and send handwritten notes, gifts, and other mailings
  • Project Management: Manage Special Gifts operational work, ordering, and records for special gifts projects including plaque and tribute gifts, graduation sponsorship, dog adoption, gift inventory, and other projects as assigned
  • Donor Management Tasks: Enter donor data and interactions in Salesforce; conduct prospect research and organize and maintain files; read aloud, transcribe, and describe donor communications; arrange travel and prepare itineraries; coordinate donor visits and welcome guests
  • Reporting: Prepare and run reports in various software including monthly expense reports, Salesforce reports for donor analysis, mailings, and scheduling, among others
  • Events: Travel to and attend local and long-distance donor events alongside Special Gifts Officer as needed, including some weekends and overnight travel spanning multiple days, via car, rail, or air
  • Other Support: other duties as assigned and support Development Team with special projects on an as needed basis.

Qualifications

  • Bachelor’s Degree (preferably in English, Writing, Marketing or other applicable) with a minimum of 3 years’ experience in an administrative or related support role
  • Driven and highly organized with strong sense of responsibility and ability to complete tasks with minimal supervision; demonstrated ability to juggle multiple competing projects and prioritize accordingly
  • Strong computer skills and willingness to learn new applications; proficient in Microsoft Office Suite and familiarity with donor management or CRM software (Salesforce preferred)
  • Impeccable written and oral communication skills; excellent grasp of correct grammar, spelling, and punctuation
  • Exceptional interpersonal and problem-solving skills
  • Ability to interact with poise, tact, and diplomacy with donors, staff, volunteers, clients, and the general public
  • Proven track record of maintaining strict confidentiality
  • Comfortable with travel via car, train, or airplane for up to a week as necessary
  • Valid driver’s license
  • Must be comfortable around large, active dogs

Comprehensive benefits package including healthcare (Med/Den/Vis) and 403(b) plan

EQUAL OPPORTUNITY EMPLOYER M/F, D/V
Must be authorized to work in the United States.

Please submit your cover letter and resume to Deidre Hannigan, HR Generalist, dhannigan@guidingeyes.org

Title:                Guide Dog Mobility Instructor – Trainee
Location:           Yorktown Heights, New York
Reports To:       Director of Canine Program Development

Position Overview

This is an assignment for a 3-year development program to train for a potential role as a Guide Dog Mobility Instructor.* In this program you will prepare assigned dogs to a state of readiness to be matched with a person who is blind in Guiding Eyes’ guide dog instruction program. Educate, instruct and train assigned students who are blind in the use, care, and maintenance of a guide dog. Complete all reading, written and oral assignments. Provide a positive emotional, behavioral, and physical environment for all assigned dogs. Provide advice and assistance to graduate guide dog users via telephone and personal contact. Participate in public relations and public education events.

This position will report to our Yorktown Heights, NY campus, Monday-Friday. Ability to work a flexible schedule is a must – including nights, holidays, weekends as needed.

Key Responsibilities

  • Train dogs as assigned, to a condition of class readiness in obedience and guide work skills
  • Instruct students who are blind/visually impaired on becoming a guide dog handler with their assigned dog while participating in Guiding Eyes training program
  • Participate in daily cleaning, disinfecting and other routine maintenance of the kennel and associated facilities
  • Assist in daily feeding and monitoring the diets of all dogs in the kennel facility, with special attention to dogs assigned specifically to the GDMI – Trainee
  • Provide a constant positive image of Guiding Eyes through appropriate dress and conduct while working with dogs or students
  • Participate in public relations and public education efforts by giving talks, presentations, demonstrations, and tours of the training school and/or training kennel

Qualifications

  • Must be comfortable wearing and working under a blindfold for extensive periods of time and complete a 5 day under blindfold experience during a class in session
  • Experience working and training dogs and/or teaching people who are blind or visually impaired
  • Demonstrated ability to communicate at a high level both verbally and in writing
  • Valid NYS driver’s license
  • Ability to work a flexible schedule including nights, weekends, and holidays to fulfill the requirements of class assignments or student need
  • Must be able to travel by car, train, airplane as required
  • Bachelor’s Degree preferred
  • Must be familiar with Microsoft Outlook Suite

Comprehensive benefits package including healthcare (Med/Den/Vis) and 403(b) plan

EQUAL OPPORTUNITY EMPLOYER M/F, D/V
Must be authorized to work in the United States.

Please submit your cover letter and resume to Deidre Hannigan, HR Generalist, dhannigan@guidingeyes.org.

*As an assignment, after the 3-year program has ended, there is no guarantee of employment nor a guarantee of becoming a Guide Dog Mobility Instructor. 

The above job description is intended to be a general description of the requirements and duties of this assignment.  It is one of inclusion, not exclusion.  Any Guiding Eyes for the Blind employee must be willing to perform tasks not specified within their job description, so long as those tasks are in the best interests of Guiding Eyes for the Blind and are tasks which the individual is capable of performing.

Title:             Community Outreach and Graduate Support Manager
Location:       Yorktown Heights, New York
  

Position Overview

Provide support for the GEB graduate community, promote programs and services at conferences and conventions, assist with applicant education regarding the guide dog lifestyle, continuing education with staff to promote blindness awareness

Key Responsibilities

  • Assist the Admissions team by conducting phone interviews for applicants to assess their readiness for guide dog training and answer any questions related to living and working with a guide dog.
  • Exhibit and/or present at local and national conferences/conventions of consumers and professionals in the vision field
  • Conduct presentations within the local community groups, such as Lion’s clubs, other service clubs and schools, to help mobilize public support and to expand public awareness of our programs and services. Assist with on campus tours as needed
  • Educate and assist staff in planning and presenting staff blindness awareness training
  • Provide support to residential class students: hold transitions meeting for students receiving successor dogs, give the class advocacy lecture, and being available to provide support to a student/s or assist class instructors if requested
  • Support the GEB Graduate Community through peer, advocacy and accessibility awareness and education, provide up to date resource information as requested
  • Supervise the GEB Graduate Council and moderate the GEB Graduate Email List
  • Proficient with assistive technology and document accessibility

Qualifications

  • Undergraduate degree in Social Work (CSWE) or related field preferred.
  • Strong computer skills including Microsoft Office Suite (Outlook, Word, Excel), Adaptive Technology experience. Salesforce Database a plus
  • Counseling experience with superior communication skills, both oral and written. Proven ability to work independently. Exceptional time management skills.
  • Ability to plan and execute cost effective trips within budget parameters and travel nationwide by car/rail/air to represent Guiding Eyes at a variety of consumer group and professional affiliate group conferences and conventions. Includes night and weekends when necessary
  • GEB guide dog handler strongly preferred

 

The above job description is intended to be a general description of the requirements and duties of this assignment.  It is one of inclusion, not exclusion.  Any Guiding Eyes for the Blind employee must be willing to perform tasks not specified within their job description, so long as those tasks are in the best interests of Guiding Eyes for the Blind and are tasks which the individual is capable of performing.

Comprehensive benefits package including healthcare (Med/Den/Vis) and 403(b) plan

EQUAL OPPORTUNITY EMPLOYER M/F, D/V
Must be authorized to work in the United States.

Please submit your cover letter and resume to Deidre Hannigan, HR Generalist, dhannigan@guidingeyes.org.

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