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Graduate Resource List

Graduate Resource List

Below, please find a list of resources that are available to Guiding Eyes Graduates. Some may be accessed directly through the school and others apply to external services. Please do not hesitate to reach out for additional support.

Client Experience Team

For the Applicant and Graduate Support Line, please call: 888-987-2188. The following options are available:

  • Option 1- Admissions
  • Option 2- Advocacy or Access Issues
  • Option 3- Training and Guide Work Questions or Concerns
  • Option 4- Other General Inquiries

For questions, comments, or concerns, you can reach any member of the Client Experience Team by email at: clientexperience@guidingeyes.org 

Veterinary Team

Graduate Community

To connect with other graduates, or remain up-to-date on happenings within the community, please utilize any of the following:

External Resources

  • For quick access to information, download the National Association of Guide Dog Users (NAGDU) app. Learn about the Americans with Disabilities Act (ADA), as well as additional protections for each of the 50 states and Canadian provinces.
  • For more information on the Americans with Disabilities Act (ADA) you may call: 800-514-0301 or visit www.ada.gov.
  • For concerns related to the ingestion of a toxic substance by your guide dog, you may choose to call the ASPCA Animal Poison Control Center at: 888-426-4435. Expect a $75 charge to your credit/debit card when contacting them.
  • To arrange assistance with TSA screening at the airport via TSA Cares and their Passenger Support Specialists, you may call: 855-787-2227
  • To reach the Office of Aviation Consumer Protection, you may call: 202-366-2220

  • To reach the Housing Discrimination Hotline under HUD, you may call: 800-669-9777
  • To reach the Equal Employment Opportunity Commission, you may call: 800-669-4000
  • If you are a US Veteran, visit the following link to learn more about the U.S. Department of Veterans Affairs’ Service Dog Veterinary Health Benefit: https://www.prosthetics.va.gov/ServiceAndGuideDogs.asp
  • To contact Ruffwear, the maker of GEB issued booties and Unifly harness, for additional equipment not issued by Guiding Eyes, you may:
    • Call: 888-783-3932
    • Email: bark@ruffwear.com
    • Or visit their website at: ruffwear.com:  Here, you will find winter coats, travel beds and accessories, dog bowls, and other helpful apparel and gadgets for you and your dog. Be sure to inquire about the Pro Purchase Program, where Guiding Eyes graduates receive a substantial discount on all products.

 

To download “Graduate Resource List” as a printable Word document, click here.