At the School

Most Guiding Eyes students spend two weeks in residence at our Yorktown Heights, New York campus, enjoying private dormitory-style accommodations while they complete our training program.

We do everything we can to make our students’ stay as comfortable & fun as possible.

The Student Experience

From meeting their guide dog to building and becoming a team, the student experience at Guiding Eyes is both exciting and challenging. That’s why our facility at Yorktown Heights is designed to be modern and comfortable − a home away from home as our students train to become guide dog users.


All rooms are singles and have their own private bathrooms. Furnishings include:

  • Beds, full
  • Chair
  • Bureau
  • Refrigerator
  • Microwave
  • Coffee Maker
  • Television
  • Telephone
  • WiFi network
  • Bed linens, blankets, pillows, towels, face cloths, soap, toilet paper and facial tissues
  • Emergency call system connected to the Instructors’ rooms

Please Note: Smoking is not allowed in your room.

students and dogs stand in dormitory hallway


Our nursing staff is available on campus full time. The team of nurses can assist with routine medical needs, first aid, and emergencies, but you are expected to independently manage your health. If you need specific routine assistance, please email our Nurse Manager at prior to your training.


If you have any questions relating to your health needs, please contact:
Stephanie Fedele, RN, BSN, Nurse Manager

800-942-0149 ext. 2216


We have great food at Guiding Eyes!  Dining with us is often acknowledged as one of the highlights of a students’ Guiding Eyes experience. Students dine with their classmates and instructors in Rosie’s Café, which includes a coffee counter, salad bar, serving area, countertop and table seating.


Our menus cater to different diets and personal preferences (including low-sodium, low-fat, and vegetarian). There’s great range and choice, and we’re happy to try to accommodate favorites and requests. Our students find our meals healthy, nutritious, hearty, and lovingly prepared by our culinary staff.


Guiding Eyes has partnered with WayAround, utilizing WayTag NFC tags (Near Field Communication tags),  placed strategically around the campus, in tandem with ADA signage or on features that typically require some vision to access or operate. A user taps their smartphone to the WayTag to get an overview or access very specific, detailed information. Learn more.


We cater to technology needs so that students can stay in touch with work, school or family during training. Both our dormitory and White Plains training lounge have WiFi networks available for student use.

Time Off

Guiding Eyes training occasionally involves waiting for other students, and students enjoy free time on evenings and weekends. Many students bring hobby materials such as knitting and paints, or a yoga mat.


Through the support of Club Fit, Guiding Eyes now has an on-site fitness center. The room contains free weights, a treadmill, elliptical trainer, arc trainer, and an exercise bike. Whether visiting a local gym, hiking, or using our tandem bicycles, we support a student’s desire to stay active during their downtime.


Guiding Eyes knows training isn’t all work and no play; every experience with a student’s new guide dog is a learning opportunity. On scheduled evenings, volunteers come in to instruct students in yoga and dog massage.


Periodically, Guiding Eyes students benefit from our partnership with a first run movie theater. This non-profit is dedicated to providing employment to people with disabilities, features adaptive technology, and always welcomes our students and their guide dogs. Learn More (video w/Thomas Panek)

Laundry and Cleaning

Guiding Eyes has laundry facilities at the school that students can use in the evenings or on weekends. We provide detergent and bleach, and we can arrange dry cleaning if needed.


Mail is received Monday through Friday and will be distributed by student instructors. A member of our staff or one of our volunteers will be glad to read mail to students in private. Outgoing mail is picked up Monday through Friday.


At no cost to our students, Guiding Eyes provides a 5×7 group photo of each class and an individual 8×10 photo of each student and their dog. Additional prints and digital photos may be purchased through the school.

Support Groups and Religious Services

Guiding Eyes can arrange for students to attend support groups or religious services of their choice so that they will not interfere with training sessions. Advance notice is requested so we can arrange a volunteer driver.


Volunteers are available to go shopping for student requests, and some training trips take students inside stores. Emergency toiletries, in small quantities, are available at no cost.